Contact

ShopZET: India’s Trusted Online Bazaar

At ShopZET, customer trust is our priority. Whether you have a product query, need assistance with an order, or want an update on delivery, our support team is ready to help.

You can contact us through call, WhatsApp, email, or by submitting the contact form on this page.

πŸ“ž Customer Support

Call / WhatsApp: +91 9114700471
Email: support@shopzet.in

Support Hours:
Monday to Saturday
10:00 AM – 7:00 PM

We aim to respond to all inquiries within 24-48 business hours.

πŸ“¦ Order & Delivery Assistance

Need help with:

  • Order tracking

  • Delivery timelines (5-7 working days across India)

  • Cash on Delivery (COD) queries

  • Address updates (before dispatch)

  • Return or refund status

Please mention your Order ID when contacting us for faster resolution.

πŸ”„ Returns & Refund Support

If you received a damaged or incorrect item, or need help with a return request, please contact us promptly.

As per our policy:

  • Returns are approved for damaged or wrong items

  • An unboxing video is required

  • Refunds are processed within 3 working days after approval

  • Refunds are issued via UPI

Our team will guide you through the process step by step.

πŸ“ Contact Form Details

When submitting the contact form, please provide:

  • Your Full Name

  • Registered Email Address

  • Mobile Number

  • Order ID (if applicable)

  • Detailed Message

Complete information helps us resolve your query faster.

πŸ“ Our Business Address

ShopZET
Junagarh, Kalahandi
Odisha – 766014
India

We proudly deliver across India with free shipping and GST-inclusive pricing.

Thank you for choosing ShopZET.
We appreciate your trust and look forward to serving you better.