Shipping policy

ShopZET: India’s Trusted Online Bazaar

At ShopZET, we are committed to delivering your orders safely, efficiently, and without hidden charges. This Shipping Policy explains how we process, dispatch, and deliver orders across India.

🚚 Delivery Coverage

We deliver across India, including Tier 1, Tier 2, and Tier 3 cities.
We currently do not offer international shipping.

All orders are dispatched from our central warehouse located at:

ShopZET
Junagarh, Kalahandi
Odisha – 766014
India

📦 Order Processing Time

Orders are processed within 24-48 hours after order confirmation.
Cash on Delivery (COD) orders may require confirmation before dispatch.
Orders placed on Sundays or public holidays are processed on the next working day.

Processing time is separate from delivery time.

⏱ Estimated Delivery Timeline

Estimated delivery time: 5–7 working days from dispatch.

Delivery timelines may vary depending on:

Delivery location and pin code
Courier partner operations
Weather conditions
Regional restrictions or unforeseen disruptions

While we aim to deliver within the estimated timeframe, delays caused by courier partners or external factors are beyond our control.

💰 Shipping Charges

Free delivery on all orders across India
All prices displayed on the website are GST-inclusive
No hidden handling or packaging charges
The amount shown at checkout is the final amount payable

💳 Cash on Delivery (COD)

Cash on Delivery is available for most serviceable pin codes.

To ensure successful delivery:

Keep your phone reachable for confirmation calls
Keep the exact amount ready at the time of delivery
Avoid repeated delivery rejections

Repeated failed COD deliveries may lead to:

Order cancellation
Temporary or permanent COD restrictions on future orders

📲 Order Tracking

Once your order is dispatched, you will receive:

A tracking ID via SMS or WhatsApp
Courier partner details
A tracking link to monitor shipment status

If you do not receive tracking information within 48 hours of placing your order, please contact our support team.

📦 Damaged or Tampered Packages

If your package appears visibly damaged or tampered at the time of delivery:

Do not accept the parcel
Take clear photos if possible
Contact us immediately

If damage is identified after delivery, please report it within 48 hours along with an unboxing video, as required under our Return & Refund Policy.

📍 Incorrect Address & Failed Delivery

Please ensure that your shipping address and phone number are accurate at checkout.

ShopZET is not responsible for delivery issues caused by:

Incorrect or incomplete address details
Unreachable phone number
Refusal to accept delivery

In such cases, re-shipping may incur additional handling charges.

📞 Need Assistance?

For any shipping or delivery-related queries, contact us:

📧 support@shopzet.in
📞 / WhatsApp: +91 9114700471